Privacy Policy
Last updated: November 2026
1. Information We Collect
We collect only the information necessary to provide our service: your contact details (WhatsApp number or email), payment information processed securely through our payment providers, and technical data such as IP address and device type for service delivery.
2. How We Use Your Information
Your information is used solely to: activate and manage your IPTV subscription, provide customer support via WhatsApp, send service notifications, and improve our platform. We never sell your personal data to third parties.
3. Data Security
We implement industry-standard security measures to protect your personal information. All payment transactions are processed through encrypted, PCI-compliant payment gateways. Your IPTV credentials are stored securely and never shared.
4. Cookies
We use essential cookies to maintain website functionality and analytics cookies (Google Analytics 4) to understand how visitors interact with our site. You may disable non-essential cookies through your browser settings.
5. Third-Party Services
We use Google Analytics for website analytics, WhatsApp Business for customer communication, and secure payment processors. These providers have their own privacy policies governing their use of your data.
6. Data Retention
We retain your account data for the duration of your subscription plus 90 days. Payment records are retained for 7 years as required by financial regulations. You may request deletion of your data at any time.
7. Your Rights
Under GDPR and applicable data protection laws, you have the right to access, correct, or delete your personal data. To exercise these rights, contact us via WhatsApp or email listed below.
8. Contact Us
For privacy-related inquiries, contact our Data Protection team via WhatsApp: +34666515638 or email: privacy@iptvprovider.store